Connection Problems Prevent Exam from Starting

Unfortunately you're experiencing technical difficulties that will prevent you from starting the exam.

Your internet connection is not stable and cannot be used in its current state to take a secure exam.

Proctorio requires an uninterrupted connection to our servers to maintain exam integrity. Any loss of internet connection will result in a disconnection from the Proctorio servers. 

Since WiFi connections can occasionally lose their signal, Proctorio recommends using an ethernet (wired) connection with a home or private internet while taking an exam.

If you don't have access to a wired connection, no worries!

Try these tips to establish a secure and consistent connection:

1. When possible, ensure that other users on the network are not streaming video, downloading large files, or using a large amount of bandwidth.
2. When possible, try moving closer to the router.
3. Clear your Internet browser cache.
4. Restart Your router/modem.