Cancel Non-Delivered Amazon.com Orders in Procurify – Smith Chason

Log into Amazon.com, under your work account, and check your orders.
- If the order has been seen as purchased, request a refund via Amazon.com.
Let Procurify know to cancel the items or cancel the items yourself.
- Entire Order is Missing
  - Click the Help Me button on the top menu and chat with support. Ask them to remove the order.
  - Email support@procurify.com and ask them to delete the order.
- Part of Order is Missing
  1. Mark it as a FAIL in the Receive section.
  2. Go to the Purchase Order and change the price of missing items to $0.00. (You can instead remove the item altogether. Removing all items from a Purchase Order will delete the Purchase Order.)
  3. Close the Purchase Order.

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