Reset Office365 MFA Method

Note: You must first email support@smithchason.edu to have your MFA methods reset for your SCC Office365 account. Then you can follow the instructions below.

1. Open the Google Chrome browser and go to https://www.office.com/.
2. If you are already signed into https://www.office.com/ sign out, close your browser windows. Then open the Google Chrome browser and go to https://www.office.com/ again.
3. Sign into Office.com. Eventually, you'll be asked for More Information.
4. Click Next.
   
   
5. Sign in using your WCUI Office365 credentials.
   
   
   
   
6. Set up Microsoft Authenticator
   
   
   
7. You may be asked for an app password. Please enter one and remember this password for future use.
8. You may then remove any authentication methods you previously used that you don’t want any more by clicking Delete on the right side of the method. You may also add additional methods if you want by click Add Method on the top left.
   
   
   
   
9. Once done, close out of the browser window.
10. You may now sign into https://www.office.com/ and Office365 apps using your new authentication method.